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Urgent! ServiceNow Developer Job Opening In Carmen – Now Hiring OTSI

ServiceNow Developer

ServiceNow Developer



Job description

Development: Design & develop ServiceNow applications and services.

This includes creating and configuring Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs. Integration: Develop and maintain integrations between ServiceNow and other systems using SOAP, REST, and other APIs. Administration: Perform day-to-day administration of the ServiceNow platform, including making approved changes to processes and workflows.

Troubleshooting: Identify, log, and resolve technical issues related to the ServiceNow platform.

Provide second-level support for incidents and problems.

Upgrades and Patching: Assist with ServiceNow platform upgrades and patches, ensuring minimal impact on business operations.

Collaboration: Work closely with stakeholders & the team to gather requirements and ensure that solutions meet business needs.

Collaborate with other developers and team lead on projects and initiatives.

Documentation: Create and maintain detailed documentation for developed solutions, processes, and procedures.

Best Practices: Adhere to and promote best practices in ServiceNow development and administration.

Qualifications Technical Skills: Proficiency in JavaScript, HTML, CSS, and other web technologies.

Experience with ServiceNow APIs and integration tools.

Knowledge of relational databases and SQL.

Familiarity with Agile/Scrum methodologies.

Certifications: ServiceNow Certified System Administrator (CSA) is nice to have.

Additional ServiceNow certifications (e.g., Certified Application Developer) are a plus.

Soft Skills: Strong problem-solving and analytical skills.

Excellent written and verbal communication skills.

Ability to work independently and as part of a team.

Attention to detail and a commitment to quality Skills, Specialized Knowledge (Desired): Direct experience as a ServiceNow Admin and/or Developer, configuring core ServiceNow modules including Customer Service Management, core ITSM (Change, Incident, Request), Portal, Performance Analytics, and APIs. Familiarity with ITIL Familiarity with CMDB (including Discovery & Service Mapping), ITOM, ATF, Now Mobile Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists Experience using HTML, CSS, JavaScript, REST API, GraphQL Knowledge of Active Directory and LDAP.

Experience managing users, roles, groups, and ACLs Experience with iterative and/or Agile Scrum development methodologies Experience on creation and customization of complex workflows and custom workflow activities Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages Experience with ServiceNow Flow designer and Automated Testing framework Familiarity with integration hubs (SNs IntegrationHub and/or MuleSoft) is a plus Requirements Education: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).

ServiceNow Admin Certification (Desired) ServiceNow Developer Certification (Good to have) Experience: Minimum of 2 years of experience in ServiceNow development, including hands-on experience with ServiceNow modules such as ITSM, ITOM, HRSD, or SecOps.



Required Skill Profession

Computer And Mathematical



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